Privacy Notice
Last modified: October 15, 2024
Introduction
Real Estate Connect LLC d/b/a Client2Vendor d/b/a MyAgentConnections (“Company” or “We”) respects your privacy and are committed to protecting it through compliance with this notice. This notice describes:
The types of information we may collect or that you may provide when you use Client2Vendor, including any content, functionality, and services available therein, whether accessed through the website (the “Site”), or an app (the “App” and collectively, with the App, the “Platform”).
Our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies only to information we collect in the Platform and in email, text, and other electronic communications sent through or in connection with the Platform.
This policy DOES NOT apply to information that:
We collect offline.
You provide to or is collected by any third party (see Third-Party Information Collection). These other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with, use, or access the Platform. By registering with, using, or accessing the Platform, you agree to this privacy notice. This notice may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Platform after we revise this notice means you accept those changes, so please check the policy periodically for updates.
Children Under the Age of 16
Information We Collect and How We Collect It
Information You Provide to Us
When you download, register with, access, or use the Platform, we may ask you provide information by which you may be personally identified, such as name, postal address, email address, and telephone number, city, state and zip code (“Personal Information”) and other information that is about you but individually does not identify you. This information includes:
Automatic Information Collection
When you download, access, and use the Platform, it may use technology to automatically collect:
Usage Details
Device Information
We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
Stored Information and Files
The Platform also may access metadata and other information associated with other files stored on your device. This may include, for example, personal contacts and address book information.
Location Information
The App may collect real-time information about the location of your device.
If you do not want us to collect this information do not use the Platform or delete it from your device. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information below
Information Collection Technologies
The technologies we use for automatic information collection may include cookies or mobile cookies. A cookie is a small file placed on your mobile device. It may be possible to refuse to accept cookies by activating the appropriate setting on your mobile device. However, if you select this setting you may be unable to access certain parts of the Platform.
Third-Party Information Collection
When you use the Platform or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:
Your mobile device manufacturer.
Your mobile service provider.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
Provide you with the Platform and its contents, and any other information, products, or services that you request from us, including matching you with vendors or products or services that you may be interested in.
Fulfill any other purpose for which you provide it.
Give you notices about your account, including expiration and renewal notices.
Send you technical notices and support messages.
Carry out our obligations and enforce our rights arising from any contracts entered into between you and us or third parties, including for billing and collection.
Notify you when Platform updates are available, and of changes to any products or services we offer or provide though it.
The usage information we collect helps us to improve our Platform and to deliver a better and more personalized experience by enabling us to:
Estimate our user base and usage patterns.
Store information about your preferences, allowing us to customize our Platform according to your individual interests.
Improve user experience.
Recognize you when you use the Platform.
We use location information we collect to match you to opportunities that are local to you.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose Personal Information that we collect or you provide:
To our subsidiaries and affiliates
To agents, vendors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them. This includes providing your information to your agent, who may in turn provide it to vendors with whom they have a referral or other business relationship. Your agent may allow these vendors to contact you through the Platform, including for advertising and marketing purposes, and you hereby consent to such contact.
To a buyer or other successor in the event of a sale, merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets or business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Platform users is among the assets or business transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce our rights arising from any contracts entered into between you and us, including the Platform Terms of Service and for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
Your Choices About Our Collection, Use, and Disclosure of Your Information
We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
Tracking Technologies
You can set your device to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Platform may then be inaccessible or not function properly.
Location Information
You can choose whether or not to allow the Platform to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the Platform may become inaccessible or not function properly.
Promotion by the Company
If you do not want us to use your email address to promote our own products or services, you can opt-out by sending us an email stating your request to info@client2vendor.com.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Accessing and Correcting Your Personal Information
You can review and change your Personal Information by logging into the Platform and visiting your account profile page.
You may also send us an email at info@client2vendor.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through our Platform. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Additional Information for Residents in Certain Jurisdictions
California
In this section, we provide information for California residents as required under California privacy laws, including the California Consumer Privacy Act (the “CCPA”), which requires that we provide California residents certain specific information about how we handle their personal information.
Categories of personal information that we collect and disclose.
Our collection, use and disclosure of personal information about a California resident will vary depending upon the circumstances and nature of our interactions or relationship with such resident. The Section above entitled “Information We Collect and How We Collect It” sets out generally the categories of personal information (as defined by the CCPA) about California residents that we collect and disclose to others for a business purpose. We collect these categories of personal information from the sources described in the Section above entitled “Information We Collect and How We Collect It” and for the purposes described in the Section above entitled “How We Use Your Information.”
If you are a California resident, the CCPA grants you certain rights and imposes restrictions on particular business practices as set forth below:
Do-Not-Sell
California residents have the right to opt-out of the sale of their personal information. We do not sell personal information.
Initial Notice
We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
Request to Delete
California residents have the right to request deletion of their personal information that we have collected about them and to have such personal information deleted, except where an exemption applies. We will respond to verifiable requests received from California residents as required by law. The instructions for submitting a verifiable Request to Delete are described below.
Request to Know
California residents have the right to request and, subject to certain exemptions, receive a copy of the specific pieces of personal information that we have collected, used, disclosed and sold about them in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows the individual to transmit this information to another entity without hindrance. California residents also have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months, including the:
- categories of personal information collected;
- categories of sources of personal information;
- business and/or commercial purposes for collecting and selling their personal information;
- categories of third parties with whom we have shared their personal information;
- categories of personal information that we have sold in the preceding 12 months, and for each category identified, the categories of third parties to which we sold that particular category of information; and
- categories of personal information disclosed for a business purpose in the preceding 12 months, and for each category identified, the categories of third parties to which we disclosed that particular category of personal information.
Right to non-discrimination
The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices, rates, or penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents’ data.
If you are a California resident and would like to make a request to exercise your rights under the CCPA, please contact us through the methods below.
Email: info@client2vendor.com
Phone: 848-219-3353
Mail:
Real Estate Connect LLC
ATTN: California Privacy Rights
30 Lafayette Ave STE 1
#1043
Morristown, NJ 07960
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.
California residents may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal information associated with that specific account.
We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request
Colorado, Connecticut, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah and Virginia
This section applies solely to users of the Platform who reside in Colorado, Connecticut, Indiana, Iowa, Montana, Tennessee, Utah and Virginia and are acting in an individual or household context.
Colorado, Connecticut, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah and Virginia each provide their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Data portability.
- Opt-out of sales of personal information.
Colorado, Connecticut, Indiana, Montana, Oregon, Tennessee, Texas, and Virginia each provide their state residents with rights to:
- Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
- Opt-in to processing sensitive data.
Colorado, Connecticut, Indiana, Montana, Oregon, Tennessee, Texas, Utah and Virginia each provide their state residents with rights to opt-out of processing for profiling/targeted advertising purposes.
Colorado, Connecticut, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, and Virginia each provide their state residents with rights to opt-out of automated decision making.
Do Not Track Disclosure
We do not support Do Not Track browser settings and does not currently participate in any “Do Not Track” frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your personal information.
Indiana effective only as of January 1, 2026; Montana effective only as of October 1, 2024; Oregon effective only as of July 1, 2024; Tennessee only effective as of July 1, 2025; Utah effective only as of December 31, 2023.
Changes to Our Privacy Notice
We may update our privacy notice from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy notice on this page with a notice that the privacy policy has been updated and will provide notice in the Platform that the privacy notice has been changed.
The date the privacy notice was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy notice to check for any changes.
Contact Information
To ask questions or comment about this privacy notice and our privacy practices, contact us at: info@client2vendor.com.